A lesson in disaster management

The past couple of weeks have been entirely about Chennai. If there ever was a time for the world to restore its faith in humanity, it is now. And the unlikely source turned out to be social media-particularly Twitter-during the Chennai floods. Those days, when Chennai was receiving incessant rains and parts of the city were getting deeply submerged, the people of Twitter woke up to the crisis in an unprecedented manner. The rescue and relief operations that were carried out in the city were more than ably supported online. Twitter hashtags were used to direct volunteers and officials to people in

This article was originally published on December 12, 2015.