The unpredictable revolution of AI

A couple of days ago, I read two reports on what AI means in the near future. One was a news report on how the Indian IT services industry now has an AI component in almost every new deal. The article projected a 25-30 per cent growth in AI-related spending by clients of large tech outsourcing companies. There were some more details that supported this growth story, and all in all, the general tone was in support of the current narrative on AI use in business, that AI is well on its way to becoming an indispensable tool for companies looking to stay competitive and efficient. Coincidentally, the same day, I read a report in US Bank, Goldman Sachs' Top of Mind journal titled 'Gen AI: Too Much Spend, Too Little Benefit?' While there is a question mark at the end of the title, the article is an excellent overview of why the AI hype might, in fact, be mostly hype, at l