Guest Column

How to address the limitations of health insurance

Doctors and insurers must be brought together for effective solutions

A core principle, that I have been taught, in building a career is to always provide solutions when asked a question. Many years ago, in my first job at an FMCG company, my boss and I would travel into the interiors of Andhra Pradesh where he would ask me about the crops on the roadside, harvesting cycles, Telegu signposts, and erratic sales. I answered all his questions confidently, safe in the knowledge that neither of us knew the answers. Over the years, I like to believe, my solutions have become more fact based. Two incidents last week reminded me that I do not always have all the answers and, my field of work, insurance has considerable limitations. I was invited to a panel discussion on mental health and insurance. The audience consisted mostly of caregivers and some suffering from mental illnesses. The panellists were from insurance, NGOs and the medical profession. The most poignant question was from an 80-year-old, ram-ro

This article was originally published on October 23, 2018.


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